820-605 · Question #146
Which stakeholder works directly with the customer executives to ensure that their business outcomes are aligned with and achieved using purchased solutions?
The correct answer is D. Customer Success Manager. The Customer Success Manager works directly with customer executives to ensure that their business outcomes are aligned with and achieved using purchased solutions. They play a pivotal role in guiding customers to realize the full value of their investments5.
Question
Which stakeholder works directly with the customer executives to ensure that their business outcomes are aligned with and achieved using purchased solutions?
Options
- ARenewals Manager
- BProduct Sales Specialist
- CAccount Manager
- DCustomer Success Manager
How the community answered
(26 responses)- A4% (1)
- B8% (2)
- D88% (23)
Explanation
The Customer Success Manager works directly with customer executives to ensure that their business outcomes are aligned with and achieved using purchased solutions. They play a pivotal role in guiding customers to realize the full value of their investments5.
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