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700-150 · Question #67

What tool helps the Cisco Business Architect to gain and leverage their knowledge of the customer's business?

The correct answer is D. Collaborative Business Model. The Collaborative Business Model is the tool that helps the Cisco Business Architect to gain and leverage a deep understanding of the customer's business.

Fundamental Sales Processes and Tools

Question

What tool helps the Cisco Business Architect to gain and leverage their knowledge of the customer's business?

Options

  • ACustomer Requirement Map
  • BBusiness Model Canvas
  • CSolution Architecture Design Map
  • DCollaborative Business Model

How the community answered

(21 responses)
  • A
    5% (1)
  • C
    5% (1)
  • D
    90% (19)

Why each option

The Collaborative Business Model is the tool that helps the Cisco Business Architect to gain and leverage a deep understanding of the customer's business.

ACustomer Requirement Map

A Customer Requirement Map typically focuses on specific functional or technical needs, not providing a holistic framework for understanding the entire business model.

BBusiness Model Canvas

The Business Model Canvas is a general strategic management tool for visualizing business models, but not the specific proprietary tool used by Cisco Business Architects for deep customer engagement.

CSolution Architecture Design Map

A Solution Architecture Design Map focuses on the technical blueprint of a proposed solution, rather than on the initial process of understanding the customer's overall business context.

DCollaborative Business ModelCorrect

The Collaborative Business Model is a structured framework used by Cisco Business Architects to systematically understand a customer's strategic priorities, operational challenges, and desired business outcomes, allowing for the co-creation of relevant Cisco solutions.

Concept tested: Cisco Business Architect tools for customer understanding

Topics

#Cisco Business Architect#customer understanding tools#collaborative business model

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