70-246 · Question #82
You need to recommend an automated solution to resolve the ticket generation issue. What should you include in the recommendation?
The correct answer is B. From Service Manager, create a connector. The relevant problem statement is "- When an alert is generated in Operations Manager, a help desk user has to generate a ticket manually from the help desk application." Creating a connector from SCOM to SCSM means Incidents may be automatically generated from…
Question
You need to recommend an automated solution to resolve the ticket generation issue. What should you include in the recommendation?
Options
- AFrom Operations Manager, create diagnostic tasks.
- BFrom Service Manager, create a connector.
- CFrom Service Manager, create a connector.
- DFrom Operations Manager, create diagnostic tasks.
How the community answered
(18 responses)- A6% (1)
- B89% (16)
- C6% (1)
Explanation
The relevant problem statement is "- When an alert is generated in Operations Manager, a help desk user has to generate a ticket manually from the help desk application." Creating a connector from SCOM to SCSM means Incidents may be automatically generated from configuring-the-scomscsm-connector/
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