Microsoft
70-246 · Question #82
70-246 Question #82: Real Exam Question with Answer & Explanation
The correct answer is B. From Service Manager, create a connector.. The relevant problem statement is "- When an alert is generated in Operations Manager, a help desk user has to generate a ticket manually from the help desk application." Creating a connector from SCOM to SCSM means Incidents may be automatically generated from configuring-the-sc
Configuring and Deploying Service Manager
Question
You need to recommend an automated solution to resolve the ticket generation issue. What should you include in the recommendation?
Options
- AFrom Operations Manager, create diagnostic tasks.
- BFrom Service Manager, create a connector.
- CFrom Service Manager, create a connector.
- DFrom Operations Manager, create diagnostic tasks.
Explanation
The relevant problem statement is "- When an alert is generated in Operations Manager, a help desk user has to generate a ticket manually from the help desk application." Creating a connector from SCOM to SCSM means Incidents may be automatically generated from configuring-the-scomscsm-connector/
Topics
#Service Manager connector#Operations Manager integration#ticket automation#incident management
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