70-246 · Question #97
You need to recommend which System Center 2012 component must be added to the System Center infrastructure to meet the technical requirement for the Configuration Manager service. The solution must…
The correct answer is A. Service Manager. Service Manager integrates natively with Configuration Manager to import and expose hardware and software inventory as configuration items, enabling ITSM processes with minimal additional setup.
Question
You need to recommend which System Center 2012 component must be added to the System Center infrastructure to meet the technical requirement for the Configuration Manager service. The solution must minimize administrative effort. Which component should you recommend?
Options
- AService Manager
- BApp Controller
- CMicrosoft System Center Advisor (SCA)
- DOrchestrator
How the community answered
(34 responses)- A94% (32)
- B3% (1)
- D3% (1)
Why each option
Service Manager integrates natively with Configuration Manager to import and expose hardware and software inventory as configuration items, enabling ITSM processes with minimal additional setup.
System Center 2012 Service Manager includes a built-in Configuration Manager connector that automatically synchronizes ConfigMgr inventory data - including discovered computers and installed software - into the Service Manager CMDB. This native connector requires no custom development and is managed through the Service Manager console, minimizing administrative effort. It directly satisfies requirements to surface ConfigMgr service data within ITSM workflows.
App Controller is used to manage self-service provisioning of virtual machines and cloud services, not to integrate or extend Configuration Manager capabilities.
Microsoft System Center Advisor (SCA) provides proactive health and configuration recommendations but does not integrate ConfigMgr inventory data into ITSM processes.
Orchestrator enables cross-product automation through runbooks but would require significant custom development to replicate what the native Service Manager-ConfigMgr connector provides out of the box.
Concept tested: Service Manager connector integration with Configuration Manager
Source: https://learn.microsoft.com/en-us/system-center/scsm/config-mgr-integration?view=sc-sm-2022
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