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Microsoft

70-246 · Question #170

Your company has a private cloud that contains a System Center 2012 Service Manager instance. Service Manager has the Self-Service Portal installed. You create a service offering that contains a…

The correct answer is B. the service request template. 1. Create Runbook Automated Activity Template 2. Extend service request class 3. Create Service Request template using the new Class and include the Runbook Automated Activity Template. 4. Create the Service Request Offering.

Configuring and Deploying Service Manager

Question

Your company has a private cloud that contains a System Center 2012 Service Manager instance. Service Manager has the Self-Service Portal installed. You create a service offering that contains a single request offering. The service offering provides logged-on users with the ability to add their user account automatically to a group named Group1. You need to ensure that all requests for group membership changes require approval from the security department. What should you modify?

Options

  • Athe request offering
  • Bthe service request template
  • Cthe service offering
  • Dthe Service Offering Category list

How the community answered

(37 responses)
  • A
    3% (1)
  • B
    70% (26)
  • C
    11% (4)
  • D
    16% (6)

Explanation

  1. Create Runbook Automated Activity Template 2. Extend service request class 3. Create Service Request template using the new Class and include the Runbook Automated Activity Template. 4. Create the Service Request Offering.

Topics

#service request template#approval workflow#Self-Service Portal#request offering

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