nerdexam
Microsoft

70-246 · Question #216

You deploy System Center 2012 R2 Service Manager and System Center 2012 R2 Orchestrator. You need to create a new request offering that uses runbook automation. In which order should you perform the…

The correct answer is A. Synchornize a runbook in Service Manager C. Create a request offering in Service Manager E. Create a runbook automation activity in Service Manager. Creating a request offering with runbook automation in Service Manager requires a strict sequence starting in Orchestrator and ending with the published offering in Service Manager.

Configuring and Deploying Service Manager

Question

You deploy System Center 2012 R2 Service Manager and System Center 2012 R2 Orchestrator. You need to create a new request offering that uses runbook automation. In which order should you perform the actions? Arrange in the correct order.

Options

  • ASynchornize a runbook in Service Manager
  • BCreate a request template in Service Manager
  • CCreate a request offering in Service Manager
  • DCreate a runbook in Orchestrator
  • ECreate a runbook automation activity in Service Manager

How the community answered

(42 responses)
  • A
    64% (27)
  • B
    12% (5)
  • D
    24% (10)

Why each option

Creating a request offering with runbook automation in Service Manager requires a strict sequence starting in Orchestrator and ending with the published offering in Service Manager.

ASynchornize a runbook in Service ManagerCorrect

Synchronizing the runbook in Service Manager imports the Orchestrator runbook definition into Service Manager so that automation activities can reference it - this must happen after the runbook exists in Orchestrator.

BCreate a request template in Service Manager
CCreate a request offering in Service ManagerCorrect

The request offering is created and published last, as it is the end-user-facing item that ties together the template and automation activity into a submittable service request.

DCreate a runbook in Orchestrator
ECreate a runbook automation activity in Service ManagerCorrect

A runbook automation activity must be created in Service Manager to bind the synchronized runbook to a specific workflow task - this must occur before a request template or offering can incorporate it.

Concept tested: Service Manager and Orchestrator runbook automation request offering sequence

Source: https://learn.microsoft.com/en-us/system-center/scsm/create-request-offering

Topics

#request offerings#runbook automation#Orchestrator integration#service catalog ordering

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