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70-246 · Question #13

Your company has a private cloud that contains a System Center 2012 Service Manager infrastructure. You need to create a service level objective (SLO) for incidents that have a priority value of 1…

The correct answer is D. a queue. Queues are used in SCSM 2012 SLA Management to apply the SLA to a group of work items.

Configuring and Deploying Service Manager

Question

Your company has a private cloud that contains a System Center 2012 Service Manager infrastructure. You need to create a service level objective (SLO) for incidents that have a priority value of 1. What should you create first?

Options

  • Aa service offering
  • Ba subscription
  • Ca service template
  • Da queue

How the community answered

(15 responses)
  • A
    7% (1)
  • B
    7% (1)
  • D
    87% (13)

Explanation

Queues are used in SCSM 2012 SLA Management to apply the SLA to a group of work items.

Topics

#SLO#incident management#queue#priority

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