6401 Exam Questions

Click the Exhibit button. A customer has two sites, each with an IP Office linked via a private digital line (E1/T1). The head office is connected to the public network through a d...

A user (ext. 199) reports that their IMS client displays an error message when attempting to ring a phone. What are three reasons that would prevent the IMS program from calling th...

Which two are used to turn on Small Community Networking within the main IP Office 500? (Choose two.)

How much space does a recording in VoiceMail Pro use on a hard drive?

Which two e-mail protocols are used by VoiceMail Pro to perform voicemail to e-mail? (Choose two.)

A customer is receiving calls to a hunt group and the callers are reporting that they are being forced to wait much longer than VoiceMail Pro reported to them during the queued mes...

A customer reports that they have used the VoiceMail Pro Client software to make changes to the Auto Attendant. However, after making the change, callers report that the change to...

Which two steps must be taken in the IP Office and the VoiceMail Pro to set up a simple conference bridge off of an Auto Attendant? (Choose two.)

Calls to a local IP Hardphone have intermittent dropping issues. Which tab in System Monitor will allow you to trace these problems?

You have a customer who has loop start analog trunks. Their callers report that the line rings much Avaya 6401 Exam longer than the internal extensions ring. What is a possible cau...

Which supplementary service signaling method is used over H.323 connections for Small Community Networking?

A customer has changed the TCP port used for VoIP signaling in their third-party firewall and has specified a new port number for use. Where can this be changed in the IP Office?

You have been asked by Avaya support to make sure that System Monitor is rolling over its files every hour to isolate a problem. How would your accomplish this in System Monitor?

Which two applications will give you real-time statistics of what is happening within the IP Office? (Choose two.)

Which file validates the version of software that is to be loaded into the 4600 Series Telephone set?

Which two operating systems are supported by VoiceMail Pro? (Choose two.)

To manually set up the IP address, default gateway, and the gatekeeper address on an IP Hardphone, which key combinations, must be used on the dial pad?

A customer has reported a problem with transferring calls from one IP Office user to another IP Office user. Avaya has asked for the problem to be reproduced. Avaya 6401 Exam Which...

Your customer reports that once a week, they cannot leave messages when calling into voicemail. The system needs to be restarted for it to work. They have an IP500 with VoiceMail P...

Which two activities should be considered when tracing an issue with System Monitor for data gathering? (Choose two.)

You installed PhoneManager Pro at a customer's location. The application shows that it is logged in with the PhoneManager Pro. However, the microphone and speaker are not active (g...

Which application will allow you to check for errors within the IP Office configuration?

When installing ContactStore, what are two basic requirements that must be confirmed on the PC Avaya 6401 Exam prior to loading the software? (Choose two.)

A customer with VoiceMail Pro and IMS is planning an upgrade to the VoiceMail Pro. The customer wants to back up their IMS client settings. Which tool is used to back up the IMS us...

A customer has applied Service Pack 2 to all of their Windows XP PCs. What must be done to ensure that the IP Office applications will function properly on those PCs?

What are three valid IP Office licenses? (Choose three.)

What are two IMS limitations? (Choose two.)

What information do you need from a customer to be able to reproduce a call park problem? (Choose three.)

When using the Mobile Twinning feature, which two types of calls to an extension will be twinned? (Choose two.)

When configuring an IP Office with Session Initiated Protocol (SIP) trunks, what are two reasons for using Simple Traversal of UDP over NAT (STUN)? (Choose two.)

You have been asked by Avaya support to make sure that System Monitor is rolling over its files every hour to isolate a problem. How would your accomplish this in System Monitor? A...

Which two are commonly used when troubleshooting VoiceMail Pro problems? (Choose two.)

A conference can be created using Conferencing Center, Phone Manager, or SoftConsole. The number of internal users and external callers that can be involved in conferences at the s...

To manually set up the IP address, default gateway, and the gatekeeper address on an IP Hardphone, which key combinations must be used on the dial pad?

Which two e-mail protocols are used by VoiceMail Pro to perform voicemail to e-mail? (Choose two.) Avaya 6401 Exam

Recordings take up how much space on a hard drive?

You are using ScanSoft Text to Speech (TTS) and it is not functioning properly. What are two reasons for this? (Choose two.)

Click the Exhibit button. When configuring a digital line (T1/E1) between two IP Office systems using QSIG protocol, which two are valid combinations of Line Sub Type settings? (Ch...

Avaya 6401 Exam Click the Exhibit button. A customer has two sites, each with an IP Office linked via a private digital line (E1/T1). The head office is connected to the public net...

A customer is installing IMS onto an existing VoiceMail Pro Server. When prompted, what should they do with the current installation?

A customer added a new IP Phone to the network. Since then, everyone trying to call out rings to this new extension. After inspection you discover an extension has been re-numbered...

An IP Office is being networked to an Avaya Media Gateway Server using H.323 trunks with QSIG. Which statement is true?

What line type supports the IP Office R 4.2 mobile call control functionality?

Avaya 6401 Exam An IP Office telephone user reports that a phone is not ringing for outside calls. What are three possible reasons why this is happening? (Choose three.)

Which three options does the IP Office DHCP server supply to the Avaya 4600 and 5600 Series IP Hardphone? (Choose three.)

You have an IP 500 configured as follows:  200 digital and/or analogue users  4 PRI circuits  8 analog trunks  30 voicemail ports  64 VCM cards  5MB Internet link to ITSP Wha...

What is the likely consequence of failing to check the Disconnect Clear settings on the IP Office and the trunks before enabling the setting Allow Forwarding on analog loop start t...