Avaya
6401 · Question #84
A customer has reported a problem with transferring calls from one IP Office user to another IP Office user. Avaya has asked for the problem to be reproduced. Avaya 6401 Exam Which three steps can the
The correct answer is A. Check to see if the problem can be isolated to that phone or to all phones. C. Determine if a sequence of steps can reproduce the issue. D. Use System Status Application (SSA) to trace the call.. See the full explanation below for the reasoning.
Question
A customer has reported a problem with transferring calls from one IP Office user to another IP Office user. Avaya has asked for the problem to be reproduced. Avaya 6401 Exam Which three steps can the customer take to reproduce the reported issue? (Choose three.)
Options
- ACheck to see if the problem can be isolated to that phone or to all phones.
- BCheck to see if the problem re-occurs after rebooting the VoiceMail Pro PC .
- CDetermine if a sequence of steps can reproduce the issue.
- DUse System Status Application (SSA) to trace the call.
- EDetermine if the problem re-occurs after rebooting the IP Office system.
How the community answered
(32 responses)- A69% (22)
- B13% (4)
- E19% (6)
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