Avaya
6401 · Question #86
Your customer reports that once a week, they cannot leave messages when calling into voicemail. The system needs to be restarted for it to work. They have an IP500 with VoiceMail Pro. You realize that
The correct answer is B. The voicemail server Windows system and application event logs. C. A System Monitor trace of the IP Office covering the period before the voicemail returning busy. See the full explanation below for the reasoning.
Question
Your customer reports that once a week, they cannot leave messages when calling into voicemail. The system needs to be restarted for it to work. They have an IP500 with VoiceMail Pro. You realize that you must collect some information for analysis. Which two statements are relevant? (Choose two.)
Options
- AA debug view level 1 trace of the voicemail system covering from when the problem occurred
- BThe voicemail server Windows system and application event logs.
- CA System Monitor trace of the IP Office covering the period before the voicemail returning busy
- DA System Monitor trace of the IP Office covering the period before the voicemail returning busy
How the community answered
(33 responses)- A12% (4)
- B82% (27)
- D6% (2)
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