Avaya
6401 · Question #68
A customer reports that they have used the VoiceMail Pro Client software to make changes to the Auto Attendant. However, after making the change, callers report that the change to the Auto Attendant…
The correct answer is B. The customer failed to "Save and Make Live" after the change. C. The VoiceMail Pro client was set to "Offline" mode and the changes did not get loaded into. See the full explanation below for the reasoning.
Question
A customer reports that they have used the VoiceMail Pro Client software to make changes to the Auto Attendant. However, after making the change, callers report that the change to the Auto Attendant has not taken place. What are two reasons for this happening? (Choose two.)
Options
- AThe IP Office does not have a "Valid" VoiceMail Pro license.
- BThe customer failed to "Save and Make Live" after the change.
- CThe VoiceMail Pro client was set to "Offline" mode and the changes did not get loaded into
- DThe VoiceMail Pro services need to be restarted for the changes to take affect.
How the community answered
(53 responses)- A8% (4)
- B79% (42)
- D13% (7)
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