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6401 · Question #63

A user (ext. 199) reports that their IMS client displays an error message when attempting to ring a phone. What are three reasons that would prevent the IMS program from calling the phone? (Choose…

The correct answer is A. The user profile in Manager has "199" entered as the user name. B. The phone is set for "Do Not Disturb". D. The user mailbox is set to "Blank" under Outlook Tools/Integrated Messaging. See the full explanation below for the reasoning.

Question

A user (ext. 199) reports that their IMS client displays an error message when attempting to ring a phone. What are three reasons that would prevent the IMS program from calling the phone? (Choose three.)

Options

  • AThe user profile in Manager has "199" entered as the user name.
  • BThe phone is set for "Do Not Disturb".
  • CThe user's "Multi Line Option" is set to "Answer Pre-select".
  • DThe user mailbox is set to "Blank" under Outlook Tools/Integrated Messaging.
  • EThe user's profile has "System Phone" is set to "On".

How the community answered

(26 responses)
  • A
    77% (20)
  • C
    15% (4)
  • E
    8% (2)

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