640-461 Exam Questions

When creating a Cisco Unity Connection user template, which element should you configure to automatically play a "This department is closed" message at specific hours?

In a Cisco UCM multisite WAN with centralized call-processing deployment model, what redundancy feature should be configured on remote site routers to provide basic IP telephony se...

Which three options are valid for creating users in Cisco Unity Connection? (Choose three.)

Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Client Services Framework device. If the username that is associated with this device is jdoe, wha...

After an IP phone has been added to a Cisco Unified Communications Manager server, the administrator notices that the phone has a directory number that is not in the number range i...

Which action must be taken for Cisco Unified Personal Communicator clients to access Cisco Unity Connection voice mail?

In which two ways can end users send an active call to the remote destination? (Choose two)

How can visibility of the presence-enabled speed dials be limited?

What is a benefit of using FRF.12 in a Frame Relay network?

All users report that when they press the Messages button on their IP phone, nothing happens. What is the most likely cause of this issue?

In which scenario is it possible to have the same directory number configured on two different lines or phones and not be a shared line?

Which type of single switch port can support data and voice VLANs and is recommended for Cisco Unified IP phones?

Refer to the exhibit. Is this configuration correct and is the T1 operational? If not, what is the cause?

Which network component would cause variable network delay?

Which headers are compressed when cRTP is used?

Which statement about Cisco Unity Connection user templates is true?

When adding an IP phone to a Cisco Unified Communications Manager system, what two choices does an administrator have to add the phone to the system? (Choose two.)

What would be the result if a user logs into Cisco Extension Mobility using a device profile that is not subscribed to the Cisco Extension Mobility Service?

On an IP phone line appearance, for which two purposes is the Display parameter designed to be used? (Choose two.)

Users report that when they press the Messages button on their phones, they often get a busy tone. Which option can rectify this issue?

Which user parameter is used as a password when connecting through the telephony user interface?

Which Cisco Unified Personal Communicator mode should you use when connecting via an existing IP phone?

Which license capability must be enabled for Cisco Unified Presence to work with a specific user?

Which web-based tool is used to access Cisco Unified Communications Manager CDR Analysis and Reporting?

When generating QoS reports in the CAR tool, what two parameters are valid for report generation? (Choose two.)

Refer to the exhibit. The user of IP phone A has opened a trouble ticket stating that he cannot call IP phone B. Where is the best place to start troubleshooting this issue?

Which three characteristics are associated with data?

Which command is useful to see if network layer information is being received at a PSTN gateway?

Which device would allow you to place calls from a Cisco Unified Communications Manager that is configured with SCCP phone to a Cisco Unified communication Manager Express that is...

Which four characteristics are associated with video? (Choose four)

Can an IP phone be configured so that calls to that IP phone can be rerouted if the IP phone become unregistered?

Which statement about Cisco Unified Presence and LDAP is true?

Which three rules are valid transfer rules in Cisco Unity Connection? (Choose Three)

With GETVPN, if a key server is configured to use multicast as the rekey transport mechanism, then under which of these conditions will the key server retransmit the rekey messages...

An administrator is attempting to add a new IP phone to the network. The phone does not register and continues to cycle through the registration process. The administration checks...

In which mode is CTI used with Cisco Unified Personal Communicator?

What happens when a user associated with a device is deleted?

In which two ways can an administrator reset an IP phone that is registered with Cisco Unified Communications Manager? (Choose two.)

Which two options are features in Cisco Unified Presence? (Choose two.)

Which level of users in Cisco Unified Communications Manager CDR Analysis and Reporting an generate reports for quality of service?

When performing backups within Cisco Unified Communications Manager, which component stores backups on a remote SFTP server?

Which Cisco IOS command should you use to view the configuration of voice dial peer 911?

Which type of server is used to deliver the configuration to an IP phone?

An end user reports that they are unable to control their Cisco IP phone using Cisco Unified Personal Communicator and cannot make any calls. Which situation can cause this issue?

To obtain CDR information, which application is used?

Which two protocols are used by Cisco Unified Presence? (Choose two.)

What are the two differences between the IntServe and DiffServ models of QoS? (Choose two.)

Which three characteristics are associated with voice? (Choose three.)

Which type of packet-oriented network has the characteristic of being drop-tolerant and delayinsensitive?

What will happen if an end user is deleted from the Cisco Unified Communications Manager system?