640-461 Exam Questions

Users report that all external callers are leaving urgent voice-mail messages. Where can this behavior be changed?

Which two fields are required parameters when manually creating users on Cisco Unity Connection with predefined templates? (Choose two.)

An administrator is attempting to add a new user in Cisco Unified Communications Manager Administration but does not see the option to add a new user. What is the most likely cause...

Which call processing agent is based on Cisco IOS software and works with ISR platforms?

Which two options allow the maximum message length to be adjusted in Cisco Unity Connection? (Choose two.)

An administrator wants to locate and remove all unassigned directory numbers on the Cisco Unified Communications Manager system. Which method is the best method to accomplish this...

When troubleshooting a phone that is unable to get an IP address from a DHCP server, what is the first thing to check for on the phone?

Which issue does CAS signaling on a T1 circuit create?

Which description describes the weighted fair queuing algorithm?

Which utility should you use when you need to add a large number of users into Cisco Unified Communications Manager?

Which type of user in Cisco Unified Communications Manager has an interactive login?

When you configure a shared extension in Cisco Configuration Professional, which two characteristics should be the same on both phones, so that the phones can successfully use a sh...

Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Personal Communicator device. If the username that is associated with this device is jdoe, what sh...

When implementing a plan of action, what should you do?

Refer to the exhibit. Where can the phone menu be accessed from?

A user in Cisco Unified Communications Manager Administration has been added to the Standard CCM Admin Users group, which includes the Standard CCMADMIN Administration role, but th...

Which two statistics can be generated with the Server Report in Cisco Unity Connection? (Choose two)

Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Client Services Framework device. When should this device be configured?

How can an end user be defined as a manager in the CAR tool?

Which of the following is not a source for Cisco Unified Reporting?

Which two steps are not necessary when enabling an end user for Cisco Unified Personal Communicator? (Choose two)

A new phone has been added to the Cisco Unified Communications Manager server. The phone display shows Your Current Options, but when the New Call softkey is pressed, no dial tone...

What Cisco client application allows administrators to interact with performance monitoring counters to assist in determining the overall health of the Cisco Unified Communications...

Which report can be generated by using the User Reports feature of the CAR tool?

After changes are made to an IP phone, which reset method is the fastest to bring the phone back into service?

In which two locations can an end user configure their Call Forward All settings? (Choose two.)

What is the quickest way to test the Cisco Unified Communications Manager configuration part of MWI to see if MWI On and MWI Off is working?

Which tools allow the administrator to migrate users from Cisco Unity to Cisco Unity Connection?

Which statement describes the difference between SIP and SCCP integration of Cisco Unity Connection?

Which is indicated as the calling number for a call that is placed from a remote destination to an internal directory number?

What component does Cisco Unified Communications Manager Express use to match outbound dial peers?

A customer is in the planning stages of deploying a Cisco Unified Communications solution for their company. Previously, they were leasing a traditional PBX system from the telco a...

Which best describes the auto-attendant in a Cisco Unified Communications environment?

Which statement about the Cisco Unity Express default AutoAttendant is true?

You have been tasked to configure a Cisco Unity Express system with a voicemail pilot number of 1900, an AutoAttendant with pilot number of 2900, and an Administration via Telephon...

How can an administrator determine which codec is being used between two endpoints while a call is in progress?

An administrator wants to see how long a specific IP phone extension is in use during a given period of time. What CAR tool feature would the administrator use?

Which three commands does Cisco recommend to use first when setting up phones for Cisco Unified Communications Manager Express? (Choose three)

What statement about the Cisco Unity Express AIM Module and the Cisco Unity Express Network Module is true?

The SBB Company is setting up Call Transfer for its Cisco Unified Communications Manager Express solution. The company uses five-digit extensions and would like to be able to trans...

What is the maximum number of phones are supported on Call Manager Express?

In Cisco Unified Communications Manager Native Presence, what two things is a watcher monitoring in real time? (Choose two.)

Which protocol is used for communication between Cisco Unity Express and Cisco Unified Communications Manager Express?

Refer to the exhibit. The error message was displayed when the administrator attempted to set the default user password in the user template to four digits long. Which option can r...

Refer to the exhibit. What protocol is being used to send and receive instant messaging between the Cisco Unified Personal Communicator and Cisco Unified Presence?

In which location is Cisco Unified Presence enabled for a specific user in Cisco Unified Communications Manager?

What is the Cisco Unified Communications Manager implementation of one-way intercom referred to as?

Which protocol should you use to securely access Cisco Configuration Professional?

Which type of ephone-dn is typically used for intercoms and paging?

A phone is configured with an ephone-dn number of A100. Which CLI command is used in ephone-dn configuration mode to enable the Intercom feature to dial this phone?