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640-461 · Question #23

A new phone has been added to the Cisco Unified Communications Manager server. The phone display shows Your Current Options, but when the New Call softkey is pressed, no dial tone is heard and the…

The correct answer is B. No directory number has been assigned to a line. See the full explanation below for the reasoning.

Question

A new phone has been added to the Cisco Unified Communications Manager server. The phone display shows Your Current Options, but when the New Call softkey is pressed, no dial tone is heard and the call cannot be placed. What could be the cause of this issue?

Options

  • AAn incorrect MAC address has been entered for the new phone.
  • BNo directory number has been assigned to a line.
  • CThe end user is not associated with the device.
  • DNo calling search space has been configured on the line.
  • EAn incorrect device pool has been configured on the phone.

How the community answered

(42 responses)
  • A
    7% (3)
  • B
    76% (32)
  • C
    12% (5)
  • D
    2% (1)
  • E
    2% (1)

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