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6209 · Question #41
6209 Question #41: Real Exam Question with Answer & Explanation
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Question
A customer has multiple Contact Center Manager Server (CCMS) servers which are networked and operate as a single distributed contact center. Which component manages the Network Skill- based Routing configuration and communication between the servers?
Options
- ANetwork Contact Center
- BNetwork Capacity Center
- CNetwork Control Center
- DNetwork Communication Center
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