Avaya
6209 · Question #41
A customer has multiple Contact Center Manager Server (CCMS) servers which are networked and operate as a single distributed contact center. Which component manages the Network Skill- based Routing…
The correct answer is C. Network Control Center. See the full explanation below for the reasoning.
Question
A customer has multiple Contact Center Manager Server (CCMS) servers which are networked and operate as a single distributed contact center. Which component manages the Network Skill- based Routing configuration and communication between the servers?
Options
- ANetwork Contact Center
- BNetwork Capacity Center
- CNetwork Control Center
- DNetwork Communication Center
How the community answered
(55 responses)- A7% (4)
- B15% (8)
- C75% (41)
- D4% (2)
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