Refer to the exhibit. In a Cisco Finesse 10.0(x) deployment, in Supervisor Gadget under the Queue Statistics pane, which option describes what the Other column represents?

Question

Exhibit

Options

• Anumber of agents assigned to the queue who are on inbound calls
• Bnumber of calls handled by the agents associated with that queue
• Cnumber of agents assigned to the queue who are on outbound calls
• Dnumber of agents assigned to the queue who are on internal consult calls

• A
  12% (5)
• B
  5% (2)
• C
  5% (2)
• D
  78% (32)

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