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600-455 · Question #87

A Cisco Unified Contact Center Enterprise solution is designed with geographic redundancy for the central controllers (with separate call routers and loggers). If Call Router Side A has device…

The correct answer is C. There is no ability to make ICM configuration changes at Side B D. The Call Router Side A stays active, while Call Router Side B goes idle. See the full explanation below for the reasoning.

Question

A Cisco Unified Contact Center Enterprise solution is designed with geographic redundancy for the central controllers (with separate call routers and loggers). If Call Router Side A has device majority and its Ethernet private network NIC fails, which two events occur? (Choose two.)

Options

  • ABoth sides go out of service for small period of time, Call Router Side A goes active, and Call
  • BBoth sides go in service for small period of time, Call Router Side A goes active after negotiations
  • CThere is no ability to make ICM configuration changes at Side B
  • DThe Call Router Side A stays active, while Call Router Side B goes idle
  • EThe Call Router Side B stays active, while the Call Router Side A goes idle

How the community answered

(38 responses)
  • A
    5% (2)
  • B
    11% (4)
  • C
    71% (27)
  • E
    13% (5)

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