Cisco
600-455 · Question #81
Which two features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose two.)
The correct answer is A. agent to agent transfer B. Cisco Extension Mobility for agents. See the full explanation below for the reasoning.
Question
Which two features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose two.)
Options
- Aagent to agent transfer
- BCisco Extension Mobility for agents
- Ccall queuing
- DCTI data on Cisco Agent Desktop screen pop
How the community answered
(58 responses)- A79% (46)
- C7% (4)
- D14% (8)
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