Cisco
600-455 · Question #44
Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose three.)
The correct answer is A. transfer call routing from agent to agent D. Cisco Mobile Agents E. Cisco Extension Mobility for agents. See the full explanation below for the reasoning.
Question
Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal? (Choose three.)
Options
- Atransfer call routing from agent to agent
- BCTI data on Cisco Agent Desktop screen pop
- CCourtesy Callback
- DCisco Mobile Agents
- ECisco Extension Mobility for agents
- Fcall queuing
How the community answered
(32 responses)- A81% (26)
- B3% (1)
- C6% (2)
- F9% (3)
Community Discussion
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