Which option describes the impact of using a Requalify Call node in a routing script for the Cisco Unified Contact Center Enterprise system?

Question

Options

• AThe call type is changed and continues the current script execution.
• BThe call is reset to the new call type, like a new call with all counters reset to zero.
• CThere is no impact, and the call type is used only for the initial script selection process.
• DThe call is reclassified and the system executes a new routing associated with that call type.

• A
  19% (5)
• B
  8% (2)
• C
  4% (1)
• D
  69% (18)

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