Cisco
600-455 · Question #14
600-455 Question #14: Real Exam Question with Answer & Explanation
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Question
Which option describes the impact of using a Requalify Call node in a routing script for the Cisco Unified Contact Center Enterprise system?
Options
- AThe call type is changed and continues the current script execution.
- BThe call is reset to the new call type, like a new call with all counters reset to zero.
- CThere is no impact, and the call type is used only for the initial script selection process.
- DThe call is reclassified and the system executes a new routing associated with that call type.
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