Which variable does the Cisco CVP use to return information about problems encountered while running a script?

Question

Options

• Auser.microapp.input_type
• Buser.microapp.server_info
• Cuser.microapp.FromExtVXML
• Duser.microapp.error_code

• A
  5% (1)
• C
  5% (1)
• D
  89% (17)

Explanation

user.microapp.error_code is the dedicated Cisco CVP variable populated with an error code whenever a problem occurs during micro-application script execution, allowing call studio scripts to detect failures and branch accordingly (e.g., retry, escalate to agent).

Why the distractors are wrong:

• A. user.microapp.input_type - Indicates how the caller provided input (DTMF, speech, no-input, etc.), not whether an error occurred.
• B. user.microapp.server_info - Not a standard CVP micro-application return variable; it doesn't map to a defined error-reporting function.
• C. user.microapp.FromExtVXML - Used when returning data from an external VXML document, not for reporting internal script errors.

Memory tip: Think "D for Defect" - when something goes wrong, the error_code gives you the defect report. The other variables describe what the caller did (input type) or where data came from (external VXML), while only error_code tells you what broke.

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