In the Cisco UCCE solution with SIP Dialer, which option lists the correct order to setup the components (assuming the agent peripheral gateway host already exists)?

Question

Options

• AConfigure media routing peripheral, dialer. Install media routing peripheral gateway dialer, dialer.
• BConfigure dialer, port map, media routing peripheral gateway. Install dialer, media routing peripheral gateway.
• CInstall media routing peripheral gateway, dialer. Configure media routing peripheral gateway, dialer.
• DInstall dialer, media routing peripheral gateway. Configure dialer, port map, media routing peripheral gateway.

• A
  7% (1)
• B
  80% (12)
• D
  13% (2)

Explanation

Option B is correct because in Cisco UCCE SIP Dialer deployments, configuration must precede installation - the installer reads from the ICM configuration database, so the components (dialer, port map, and media routing peripheral gateway) must be defined there first. The correct configure sequence is dialer → port map → media routing PG, followed by installation in the order dialer → media routing PG.

Why the distractors fail:

• A omits the port map from the configure phase and incorrectly implies install happens after only a partial configuration.
• C reverses the entire workflow by putting install before configure - the installer would have nothing to reference.
• D also installs before configuring, which is the same fundamental error as C, just with a different component order.

Memory tip: Think "Config Builds the Blueprint, Install Follows the Plan" - and remember the configure phase has three steps (dialer, port map, MRPG) while install only has two (dialer, MRPG), because the port map is a logical mapping done purely in configuration, not a separately installed component.

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