Which server on WXM communicates with ECE, and what TCP port is used for the HTTPS connections with cloud connect services?

Question

Options

• AApplication server, 8445
• BWeb server, 8443
• CServices server, 15097
• DDatabase server, 1433

• B
  3% (1)
• C
  3% (1)
• D
  93% (27)

Explanation

Option D is correct because in Cisco Webex Experience Management (WXM), it is the Database server that handles the direct data integration with ECE (Enterprise Chat and Email), and port 1433 - the default Microsoft SQL Server port - is used for that connection, enabling ECE to query and synchronize customer experience data directly with WXM's database layer.

The distractors reflect common Cisco contact center ports and servers but are assigned to the wrong pairing here: Option A (Application server, 8445) describes a port used in other Cisco application-to-application HTTPS communications, not the WXM–ECE link; Option B (Web server, 8443) is the standard secure web UI/API port in Cisco systems but belongs to web-facing services, not backend database integration; Option C (Services server, 15097) is a plausible-sounding distractor but does not correspond to a documented WXM–ECE communication path.

Memory tip: Think "DB = 1433" - just as SQL Server always listens on 1433, WXM's Database server uses that same signature port to talk to ECE. If you remember that 1433 is SQL Server's universal default, you can eliminate all the HTTPS-sounding ports (8443, 8445) and lock in the database/1433 pairing.

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