500-443 · Question #7
What are two elements in the Call Studio application to collect Caller Response? (Choose two.)
The correct answer is D. Menu Elements capture a single digit. E. Digits elements capture a string of numerical digits.. According to the Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2), there are two types of elements in the Call Studio application that can collect caller response: Menu Element and Digits Element. The Menu Element captures a single digit from the caller and map
Question
What are two elements in the Call Studio application to collect Caller Response? (Choose two.)
Options
- ADigital tone elements capture a single digit.
- BDigits elements capture a single digit.
- CMenu Elements capture a string of numerical digits.
- DMenu Elements capture a single digit.
- EDigits elements capture a string of numerical digits.
How the community answered
(55 responses)- A2% (1)
- B2% (1)
- C2% (1)
- D95% (52)
Explanation
According to the Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2), there are two types of elements in the Call Studio application that can collect caller response: Menu Element and Digits Element. The Menu Element captures a single digit from the caller and maps it to a menu option. The Digits Element captures a string of numerical digits from the caller and stores it in an element data variable. The other options are not correct, because they are either not elements in the Call Studio application or do not collect caller response as described. There is no Digital tone element or Digits element that captures a single digit in the Call Studio application.
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