What are two usages for Call Studio Database lookup? (Choose two.)

The correct answer is A. Account Type D. Claim Number. Account Type is one of the usages for Call Studio Database lookup, as it allows the application to retrieve information about the caller's account from a database and provide different treatments based on the account type. Claim Number is another usage for Call Studio Database…

Advanced Features and Integrations

Question

Options

AAccount Type
BPlay media
CGet Digit
DClaim Number
EDialtone

How the community answered

(20 responses)

A
90% (18)
C
5% (1)
E
5% (1)

Explanation

Account Type is one of the usages for Call Studio Database lookup, as it allows the application to retrieve information about the caller's account from a database and provide different treatments based on the account type. Claim Number is another usage for Call Studio Database lookup, as it allows the application to validate the claim number entered by the caller against a database and provide confirmation or error messages accordingly.

Topics

#Call Studio#database lookup#account type#claim number

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