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500-443 · Question #52

Which protocol is used by UCCE/PCCE to communicate with CUCM?

The correct answer is C. JTAPI. The protocol used by UCCE/PCCE to communicate with CUCM is JTAPI, which stands for Java Telephony Application Programming Interface. JTAPI allows UCCE/PCCE to monitor and control agent phones and CTI ports on CUCM.

Advanced Features and Integrations

Question

Which protocol is used by UCCE/PCCE to communicate with CUCM?

Options

  • AIH323
  • BTAP1
  • CJTAPI
  • DSIP

How the community answered

(57 responses)
  • A
    5% (3)
  • B
    2% (1)
  • C
    91% (52)
  • D
    2% (1)

Explanation

The protocol used by UCCE/PCCE to communicate with CUCM is JTAPI, which stands for Java Telephony Application Programming Interface. JTAPI allows UCCE/PCCE to monitor and control agent phones and CTI ports on CUCM.

Topics

#JTAPI#CUCM#UCCE/PCCE#protocol

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