Cisco

500-442 · Question #41

How many teams can an Agent be a part of?

The correct answer is A. 1. In Cisco Contact Center Enterprise (CCE), an agent can only be assigned to a single team at a

Administer Cisco Unified CCE Components

Question

How many teams can an Agent be a part of?

Options

A1
B2
C3
Dunlimited

How the community answered

(59 responses)

A
95% (56)
C
2% (1)
D
3% (2)

Explanation

In Cisco Contact Center Enterprise (CCE), an agent can only be assigned to a single team at a

Topics

#agent teams#team assignment#agent configuration#CCE limits

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