Cisco
500-440 · Question #7
500-440 Question #7: Real Exam Question with Answer & Explanation
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Question
To maintain end-to-end reporting context, when an agent transfers a call to another ICM Skill Group, to which Cisco Unified Communications Manager configuration object should the call be transferred?
Options
- Aroute pattern
- Bagent IP phone
- CCTI route point
- Dtranslation pattern
- Etranslation route
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