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350-060 · Question #64

According to ITIL®v3 framework, what are the top four risks that are associated with poor change management process and procedures?

The correct answer is D. Low change success, high emergency changes, unauthorized changes, unplanned outages. See the full explanation below for the reasoning.

Question

According to ITIL®v3 framework, what are the top four risks that are associated with poor change management process and procedures?

Options

  • AAuthorized changes, low change success, high emergency changes, planned outages
  • BHigh change success, high emergency changes, planned outages, unauthorized changes
  • CHigh change success, low emergency changes, unauthorized changes, unplanned outages
  • DLow change success, high emergency changes, unauthorized changes, unplanned outages

How the community answered

(30 responses)
  • A
    7% (2)
  • B
    3% (1)
  • C
    17% (5)
  • D
    73% (22)

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