Cisco
350-060 · Question #61
350-060 Question #61: Real Exam Question with Answer & Explanation
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Question
According to ITIL®v3 framework, which incident closure mechanism is used to centralize all the available details surrounding the incident during the resolution life cycle?
Options
- Aclosure categorization value
- Bincident documentation
- Cuser satisfaction survey results
- Dongoing or recurring problem records
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