Cisco
350-060 · Question #58
According to ITIL®v3 framework, which incident ending step involves the validation of the initial incident record parameters to ensure that they are accurate prior to the final incident record entry?
The correct answer is D. closure categorization. See the full explanation below for the reasoning.
Question
According to ITIL®v3 framework, which incident ending step involves the validation of the initial incident record parameters to ensure that they are accurate prior to the final incident record entry?
Options
- Auser satisfaction survey
- Bincident historical documentation
- Congoing or recurring problem determination
- Dclosure categorization
How the community answered
(28 responses)- A4% (1)
- B11% (3)
- C4% (1)
- D82% (23)
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