Cisco
350-060 · Question #54
350-060 Question #54: Real Exam Question with Answer & Explanation
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Question
According to ITIL®v3 framework, which type of incident escalation is characterized by the seriousness of an incident that results in the notification of the appropriate managers who can take the appropriate action to commit additional resources or decide how the incident is to be resolved?
Options
- Afunctional
- Binternal
- Chierarchic
- Dexternal
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