Cisco
350-060 · Question #30
350-060 Question #30: Real Exam Question with Answer & Explanation
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Question
According to ITIL®v3 framework, which service operations considerations, specifically the impact of known errors reported by either Event Management or Incident/Problem Management, are undertaken in managing change to an existing Service Operations Plan?
Options
- Aassessing and managing risk in service operation
- Bservice operation and project management
- Cperforming root-cause analysis of reported troubles
- Dplanning and implementing service management technologies
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