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Avaya

3312 · Question #9

A customer with Avaya Aura® Contact Center (AACC) in a SIP environment has added an Avaya Media Aura?Server (AAMS) to the Contact Center Management Administration (CCMA). What is the next step in…

The correct answer is C. Services such as Announcements and Dialog must be associated to the AAMS. See the full explanation below for the reasoning.

Question

A customer with Avaya Aura® Contact Center (AACC) in a SIP environment has added an Avaya Media Aura?Server (AAMS) to the Contact Center Management Administration (CCMA). What is the next step in the configuration of the AAMS?

Options

  • AThe AAMS must be rebooted.
  • BSkillsets must be associated to the AAMS.
  • CServices such as Announcements and Dialog must be associated to the AAMS.
  • DThe AAMS must be referenced in Global Settings.

How the community answered

(38 responses)
  • A
    5% (2)
  • B
    3% (1)
  • C
    79% (30)
  • D
    13% (5)

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