Avaya
3312 · Question #12
Refer to the exhibit. The flow in the exhibit has been created in Avaya Aura® Contact Center (AACC) Orchestration Designer Scripting. If the automotive skillset is out of service, the caller will…
The correct answer is D. Anchor Block. See the full explanation below for the reasoning.
Question
Refer to the exhibit. The flow in the exhibit has been created in Avaya Aura® Contact Center (AACC) Orchestration Designer Scripting. If the automotive skillset is out of service, the caller will hear a technical difficulties announcement, and then proceed to the Logic Block. After the technical difficulties announcement, the caller should be disconnected. To provide a disconnect, to which block should the technical difficulties output block be connected?
Exhibit
Options
- AFinish Block
- BCustom Block
- CTreatment Block
- DAnchor Block
How the community answered
(14 responses)- A7% (1)
- B14% (2)
- C7% (1)
- D71% (10)
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