Avaya
3304 · Question #68
3304 Question #68: Real Exam Question with Answer & Explanation
The correct answer is D. Interruptible Aux Work. See the full explanation below for the reasoning.
Question
A customer wants the ability to request unavailable agents for a specific skill, and have those agents be made available to take calls? What calls center feature can provide this ability? Avaya 3304 Exam
Options
- AMultiple Call Handling (MCH)
- BBest Service Routing (BSR)
- CVuStats
- DInterruptible Aux Work
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