Avaya
3301 · Question #45
In a SIP-based Avaya Aura Contact Center (AACC) environment, voice calls are directed to the Contact Center Manager Server (CCMS) via route points. For voice calls to be directed to CCMS, where must…
The correct answer is B. CCMS and the Session Manager. See the full explanation below for the reasoning.
Question
In a SIP-based Avaya Aura Contact Center (AACC) environment, voice calls are directed to the Contact Center Manager Server (CCMS) via route points. For voice calls to be directed to CCMS, where must route points be defined?
Options
- ACCMS only
- BCCMS and the Session Manager
- CCCMS and Application Enablement Services
- DSession Manager and Application Enablement Services
How the community answered
(24 responses)- A8% (2)
- B83% (20)
- C4% (1)
- D4% (1)
Community Discussion
No community discussion yet for this question.