Avaya
3301 · Question #18
You are unable to access the Communication Control Toolkit (CCT) Web Administration tool. When you click on the link in Contact Center Manager Administration (CCMA), your Web browser displays the mess
The correct answer is A. Start the CCTOMCATSRV service on the CCT server.. See the full explanation below for the reasoning.
Question
You are unable to access the Communication Control Toolkit (CCT) Web Administration tool. When you click on the link in Contact Center Manager Administration (CCMA), your Web browser displays the message "Internet Explorer cannot display the webpage." What should you do next to begin troubleshooting the issue?
Options
- AStart the CCTOMCATSRV service on the CCT server.
- BVerify that the port number configured for the CCT server in CCMA is set to 8443.
- CEnsure that IIS is properly installed and configured on the CCT server.
- DEnsure that the SSL certificate issued to the CCT server is installed on the CCMA server.
How the community answered
(51 responses)- A80% (41)
- B12% (6)
- C6% (3)
- D2% (1)
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