Avaya
3301 · Question #34
While troubleshooting issues sending e-mail from a Contact Center Multimedia (CCMM) server you encounter the following error in the tmailManager.log file: javax.net.ssl.SSLHandshakeException: Could no
The correct answer is A. The SMTP server requires SSI, but SSI is not configured on the CCMM server.. See the full explanation below for the reasoning.
Question
While troubleshooting issues sending e-mail from a Contact Center Multimedia (CCMM) server you encounter the following error in the tmailManager.log file:
javax.net.ssl.SSLHandshakeException: Could not find trusted certificate. What is the cause of the error?
Options
- AThe SMTP server requires SSI, but SSI is not configured on the CCMM server.
- BA client-side SSI certificate is not installed on the CCMM server.
- CAn incorrect port has been specified for SMTP SSL communications in the EmailManager configuration.
- DThe certificate for the Certificate Authority (CA) used to sign the SMTP server's SSL certificate needs
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(38 responses)- A84% (32)
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