Avaya
3300 · Question #6
A customer with Avaya Aura Contact Center will use the Contact Router for all calls entering the system. What is one function of the Contact Router?
The correct answer is D. It links Control Directory Numbers (CDN) to applications.. See the full explanation below for the reasoning.
Question
A customer with Avaya Aura Contact Center will use the Contact Router for all calls entering the system. What is one function of the Contact Router?
Options
- AIt links agents to applications.
- BIt links skillsets to applications.
- CIt links Intrlnslcs to applications.
- DIt links Control Directory Numbers (CDN) to applications.
How the community answered
(21 responses)- A5% (1)
- B5% (1)
- C10% (2)
- D81% (17)
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