Avaya
3300 · Question #20
A customer with Avaya Aura Contact Center has opened the Skillset View in the Contact Center Management component. Which task can be performed from this view?
The correct answer is C. Create a new skillset. See the full explanation below for the reasoning.
Question
A customer with Avaya Aura Contact Center has opened the Skillset View in the Contact Center Management component. Which task can be performed from this view?
Options
- AImport a list of agents from a spreadsheet.
- BDelete a supervisor.
- CCreate a new skillset.
- DCreate an Agent to Skillset Assignment.
How the community answered
(17 responses)- A6% (1)
- B12% (2)
- C76% (13)
- D6% (1)
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