Avaya
3300 · Question #26
The data in the exhibit are found In the Route Definition window under the Configuration component of Avaya Aura Contact Center. Which two statements describe how the Name and Number fields are used?
The correct answer is A. The name must match a variable name In the Service Creation Environment. B. The name must match a .wav file or a content group in the Avaya Media Server.. See the full explanation below for the reasoning.
Question
The data in the exhibit are found In the Route Definition window under the Configuration component of Avaya Aura Contact Center. Which two statements describe how the Name and Number fields are used? (Choose two.)
Exhibit
Options
- AThe name must match a variable name In the Service Creation Environment.
- BThe name must match a .wav file or a content group in the Avaya Media Server.
- CThe number must match a route created in the telephone system.
- DThe route is used in scripting to reference a specific recording or music.
How the community answered
(36 responses)- A78% (28)
- C14% (5)
- D8% (3)
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