A customer with Avaya Aura Contact Center has created a script using the following intrinsic: IF NOT QUEUED THEN Which type of Intrinsic is being used?

The correct answer is A. Call. See the full explanation below for the reasoning.

Question

A customer with Avaya Aura Contact Center has created a script using the following intrinsic:

IF NOT QUEUED THEN Which type of Intrinsic is being used?

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