Avaya
3300 · Question #30
A customer with Avaya Aura Contact Center has two supervisors who act as backups for each other. Each supervisor requires the ability to view the other's agents and skillsets on displays and in…
The correct answer is A. Create a User Defined Partition, list each supervisor's agents and skillsets, and assign it to the. See the full explanation below for the reasoning.
Question
A customer with Avaya Aura Contact Center has two supervisors who act as backups for each other. Each supervisor requires the ability to view the other's agents and skillsets on displays and in reports. Using the Access and Partition Management component, which configuration would each supervisor's user definition require?
Options
- ACreate a User Defined Partition, list each supervisor's agents and skillsets, and assign it to the
- BOn each supervisor's User Definition, create a Standard Partition, select all agents and all
- COn each supervisor's User Definition, under the Standard Partition, under the Reporting Agents
- DOn each supervisor's User Definition, under the Standard Partition, under the Reporting Agents
How the community answered
(14 responses)- A79% (11)
- B7% (1)
- D14% (2)
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