3002 Exam Questions

Which requirement for the web browser is used for Web Voicemail access?

In the IP Office Manager program, which statement describes a condition that will enable the display of the Voicemail Recording tab?

Before attempting to connect an IP Office to a one-X Portal server, which settings must you check?

A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability t...

Which user profiles can use Email reading with Text-to-Speech (TTS)? (Choose two.)

Which IP Office Small Community Networking (SCN) feature ran help free up VCM resources site when calling from one remote site to another remote site?

Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?

You are installing a Server Edition. The New Hardware screen detects the presence of a second hard drive. For which application is this normally used?

A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work. Which statement desc...

Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

Which method can be used to add new users to a Server Edition in Select mode?

Which three licenses are part of Centralized Licensing? (Choose three.)

The IP Office can monitor the QoS between Avaya IP Phones and from IP Phone to IP Office. Which two actions must complete to see QoS results? (Choose two.)

Which application will allow a system administrator to see historical events and alarms on a trunk in the IP Office?

From which application are log files required for escalating issues to Avaya support?

Which statement is an example of "Top Down Troubleshooting" with an IP Phone that is not working?

Who is responsible for registering the system in GRT?

Which application can be used to show available resources in an IP500v2?

How can you find the IP address of an IP extension?

Calls into the IP500 are not ringing to the expected user. Which statement describes how the call routing is validated?

Which item lets you see the progress of a software upgrade on an expansion system?

In which folder on the system SD card would you place the firmware files (.bin) for an IP telephone?

If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

Where is the TCP streaming Tool found?

When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

A customer is experiencing clipping and drop outs when speaking with a deskphone at remote site in an SCN. Which two methods could a technician use to help identify the cause of th...

Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

Which three statements are requirements for installation of IP Office Server Edition on an Avaya Supplied server? (Choose three.)

A remote worker with Avaya Windows Communicator visits their office headquarters where the IP Office and one-X Portal are located. Which two technologies enable the worker to re-re...

Where can additional IP Office Service User logins be setup?

Which two values affect the size of a ContactStore server? (Choose two.)

You have changed the default port numbers for UDP, TCP and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be changed? (Choose two.)

In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two...

Which method will avoid corruption of the data on the SD card when removing the SD card?

When calls come into the customer's system, if the telephone number of the caller is in the customer's records, the customer wants those calls to be routed to a specific user. Whic...

Which method allows access to the System Status Application?

Your customer wants to have a backup scheme for VoiceMail Pro. Which application can be used to back up the VoiceMail Pro database?

Which applications are provided with an IP Office Application Server DVD? (Choose two.)

What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

Which default short code is used to toggle the modem function on the analog trunk card?

A customer tells you that the IP Office VoIP system has too much lag time between the speaker and listener. Which two statements describe what you should do to find out what is cau...

What does checking STARTTLS field on the SMTP form do?

A customer has UMS enabled on their VoiceMail Pro server. They want to use Microsoft Outlook to retrieve voicemail messages, and are not using Microsoft Exchange as the message sto...

Which statement about the Linux OS for IP Office is true?

What does "IMAP support" mean in the IP Office UMS service?

When a company's internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the WiFi connection?

When planning for Wide Area Network SCNs, which two are required? (Choose two.)

Which method can be used for upgrading the voice prompts on the Embedded Voicemail?

What is used to send out alarm notifications to you?