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3002 · Question #36

When calls come into the customer's system, if the telephone number of the caller is in the customer's records, the customer wants those calls to be routed to a specific user. Which voicemail action…

The correct answer is A. Database Action. See the full explanation below for the reasoning.

Question

When calls come into the customer's system, if the telephone number of the caller is in the customer's records, the customer wants those calls to be routed to a specific user. Which voicemail action type is needed to configure this?

Options

  • ADatabase Action
  • BMiscellaneous Action
  • CConfiguration Action
  • DCondition Action

How the community answered

(27 responses)
  • A
    85% (23)
  • B
    4% (1)
  • C
    4% (1)
  • D
    7% (2)

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