Avaya
3002 · Question #20
3002 Question #20: Real Exam Question with Answer & Explanation
The correct answer is A. Use the System Status Application (SSA) to see what user the call is ringing to.. See the full explanation below for the reasoning.
Question
Calls into the IP500 are not ringing to the expected user. Which statement describes how the call routing is validated?
Options
- AUse the System Status Application (SSA) to see what user the call is ringing to.
- BUse Customer Call Status (CCS) to see what user the call is ringing to.
- CCapture a System Monitor trace and escalate to Avaya for an answer.
- DWait until the system is idle and place test calls so you can hear which telephone is ringing.
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