Avaya
3002 · Question #16
Which statement is an example of "Top Down Troubleshooting" with an IP Phone that is not working?
The correct answer is D. In the IP Office View Menu, watch the telephone to see if it downloads "46xxsettings.txt" when booting. See the full explanation below for the reasoning.
Question
Which statement is an example of "Top Down Troubleshooting" with an IP Phone that is not working?
Options
- AListen for dial tone on the telephone, and if not heard, then check for an indicator light on the telephone's
- BSwap out the telephone's patch cord, and if the telephone boots up, call the telephone.
- CPing the telephone, and if successful, try to call it.
- DIn the IP Office View Menu, watch the telephone to see if it downloads "46xxsettings.txt" when booting,
How the community answered
(25 responses)- A4% (1)
- B8% (2)
- C4% (1)
- D84% (21)
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