An engineer must configure call queuing under a Hunt Pilot. After the engineer receives the audio file that will be played to callers during queuing, which two steps should be taken to complete the co

Question

Options

• AAssign the uploaded audio file to the hunting Line Group member's "User Hold MOH Audio Source
• BAssign the uploaded audio file to the hunting Line Group member's "Network Hold MOH Audio Source."
• CUpload the audio file in "TFTP File Management" via OS Administration GUI
• DAssign the uploaded audio file to "Network Hold MOH Source & Announcements" under Hunt Pilot's Queuing section.
• EUpload the audio file in "MOH Audio File Management" via CM Administration GUI

• A
  2% (1)
• B
  12% (5)
• C
  76% (32)
• D
  10% (4)

Explanation

Configuring a custom audio announcement for Hunt Pilot queuing in CUCM requires two upload steps. First, the audio file must be uploaded via the OS Administration GUI under TFTP File Management - this places the file on the CUCM TFTP server so phones can stream it. Second, the file must be imported and registered via CM Administration under MOH Audio File Management, which makes it available as an MOH/announcement source that can then be assigned in the Hunt Pilot queuing configuration. Options A and B (assigning to Line Group member MOH sources) are for Music on Hold during call hold, not for hunt pilot queue announcements. Option D is a step that follows after C and E are completed.

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